Integrations

  1. What core providers are you connected with? Which cores specifically?
    1. NBID integrates with both major core providers and major digital banking providers. From a core provider standpoint, the main core providers supported are: Fiserv, Jack Henry, FIS
    2. Within those providers, the main cores supported include: Fiserv Premier, Jack Henry Silverlake, FIS Horizon, Fiserv Precision, ClearTouch, DNA, and others
    3. Fiserv support is provided via SFTP or API. Jack Henry support is provided via API. FIS support is provided primarily through SFTP.
    4. The main digital banking providers supported are: Q2, Apiture, Alkami, NCR Candescent\
  2. If we integrate with the core, do we still need to integrate with digital banking? What is the difference?
    1. NBID's integrations exist to automate, streamline, and improve the experience for both your institution and your clients. The digital banking integration and the core integration serve slightly different purposes:
    2. Core Integration is more geared toward eliminating manual work for your institution's team:
      1. Allows for automated daily money movement between your institution and the network
      2. Utilizes peg balances and communication of funds that need to be swept or pulled back without intervention
      3. Enables automated accounting by sending back necessary GL entries that can be automatically updated
    3. Digital Banking Integration exists to provide a better client experience:
      1. Without Digital Banking Integration, clients view their balances, allocations, statements, and transactions through a third-party portal
      2. With Digital Banking Integration, clients can see this information through your existing digital banking products (web and mobile applications)
      3. This makes insured sweep accounts look and feel just like any other account
      4. It makes these accounts appear as embedded products of your institution rather than third-party products
    4. While neither of these integrations is necessary, they provide significant operational and client experience benefits.