Admins can download a ZIP of all monthly account statements from the Account Statements table in the Admin Portal. The bundle includes one PDF per account and a CSV mapping file. Also available via SFTP.
Any Questions? Ask your Regional Director.
Admins can download a ZIP of all monthly account statements from the Account Statements table in the Admin Portal. The bundle includes one PDF per account and a CSV mapping file. Also available via SFTP.
Any Questions? Ask your Regional Director.
Admins can now associate a new account with one or more existing NBID depositors. Within the account opening flow, you can search for and select one or more existing depositors by name or Institution Depositor ID, and all depositor fields will auto-populate with their saved data.
This functionality is available when editing an existing account, so you can add or remove depositor associations after initial setup, as well.
Please find more information here and/or reach out to your Regional Director with any questions.
We've updated the User Management section of the Admin Portal to give institution admins a single, centralized place to manage all users. Admin Portal users and Depositor Portal users can now be managed side-by-side in a streamlined tabbed interface.
New capabilities include the ability to invite Depositor Portal users directly from the Admin Portal, manage and track pending invitations for both admin and depositor users, copy or revoke invite links, and reset passwords.
Reach out to your Regional Director with any questions or feedback.
We've refreshed our GL Reporting package with several enhancements to streamline your accounting workflows:
New Offsetting Accounts & Settlement Files GL reports now include new offsetting accounts to ensure balanced postings and to simplify ingestion into your accounting systems. Additionally, two month-end files will now be available to streamline your monthly settlement workflows: Settlement Postings and Cost Center Settlement Postings.
GL Code Configuration You can configure the GL codes for these new accounts, as well as an institution-level cost center ID through the Settings section of the Admin Portal—these identifiers will automatically populate in your GL Reports.
SFTP Access for All GL Reports All GL reports are now accessible via SFTP for automated retrieval, providing a streamlined approach to integrating program data into your institution's accounting systems.
Please reach out to your Regional Director with any questions or feedback.
FI Admins can now liquidate and close ISA accounts directly from the Admin Portal at any time, including mid-month. To close an account, navigate to the "Sweep Program" section of the Admin Portal and select "Close Account." From the dropdown, choose the account you wish to close. The current balance will be displayed for review. Once a closure is scheduled, the account will appear in the Closed Accounts table with timestamps reflecting when the closure was requested and when it is scheduled to close. A final statement will be available in your Documents tab and a confirmation email will be sent to your institution once the remaining balance and accrued interest have been returned in that day's settlement.
Reach out to your Regional Director with any questions or feedback.
We've enhanced the design of our monthly account statements with improved formatting and a more polished layout optimized for both digital and physical delivery. The updated header section now adapts more flexibly to your institution's settings, giving you the control you need while delivering an enhanced experience for your depositors.
Trial Balance Reports are now available in beta via the Admin Portal and SFTP. This daily report provides detailed data on your Insured Sweep Accounts in the NBID program, including account balances, interest and fee accruals, and account and depositor identifiers to support your bank's internal reconciliation and reporting workflows.
Reach out to your Regional Director with any questions or feedback.
We've expanded editing capabilities in the Admin Portal for NBID program administrators. You can now directly edit more Account and Depositor fields by clicking the pencil icon when hovering over accounts in the Accounts table, and access additional editable depositor fields through the Depositors table.
Cost Center GL Postings and Balances files are now available in beta, providing more granular optionality for your institution's accounting of the NBID program. These reports can be found in the Documents section of the Admin Portal, and you can add cost center identifiers to your Insured Sweep Accounts through the Change Account feature in the Sweep Program of the Admin Portal. We welcome your feedback to inform potential refinements to this report. Please reach out to your Regional Director with any questions or suggestions.
Get the latest product updates from NBID directly in your inbox by subscribing to our changelog. To subscribe to product changelog updates, any Institution, Program, or User Management Admins can go to Settings in the Admin Portal, enter your email under Subscribe to Product Changelog Updates, and click Subscribe. For more information, see here.